Privacy Policy

How Arbor Dash collects, uses, and protects your information.

Effective Date: February 12, 2026

Arbor Dash ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business management platform and related services (collectively, the "Service").

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, phone number, company name, and password when you create an account.
  • Business Data: Customer information, job details, invoices, estimates, scheduling data, and other business records you enter into the Service.
  • Payment Information: Billing details and payment method information (processed securely by our payment providers).
  • Communications: Messages, support requests, and feedback you send to us.

1.2 Information from Third-Party Integrations

When you connect third-party services to our platform, we may collect information from those services:

  • QuickBooks Online: With your authorization, we access customer data, invoices, payments, items/services, and company information from your QuickBooks account to sync with our platform. We use this data solely to provide you with integrated accounting features.
  • Payment Processors (Stripe): Transaction data necessary to process payments on your behalf.
  • Calendar Services: Calendar events and scheduling information you choose to sync.

1.3 Automatically Collected Information

  • Device Information: Browser type, operating system, device identifiers.
  • Usage Data: Pages visited, features used, time spent on the Service.
  • Log Data: IP address, access times, referring URLs.
  • Location Data: GPS coordinates when you use location-based features (with your permission).

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Sync data between our platform and connected third-party services
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With vendors who perform services on our behalf (hosting, analytics, payment processing).
  • Third-Party Integrations: With services you choose to connect (e.g., QuickBooks, Stripe) to enable functionality.
  • Legal Requirements: When required by law or to protect our rights and safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: When you explicitly authorize sharing.

4. QuickBooks Integration

When you connect your QuickBooks Online account to our Service:

  • We request access only to the data necessary to provide our services (customers, invoices, payments, items).
  • Your QuickBooks data is transmitted securely using industry-standard encryption.
  • We store QuickBooks access tokens securely and refresh them automatically as needed.
  • You can disconnect QuickBooks at any time through our Integrations settings, which will revoke our access.
  • We do not share your QuickBooks data with any third parties except as necessary to provide the Service.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure authentication and access controls
  • Regular security assessments and monitoring
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes. You can request deletion of your data by contacting us.

7. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal information.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your personal information.
  • Portability: Receive your data in a portable format.
  • Withdraw Consent: Disconnect third-party integrations at any time.
  • Opt-Out: Unsubscribe from marketing communications.

8. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use our Service. You can control cookies through your browser settings, but disabling them may limit functionality.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: